“Conflict happens everywhere. What I love about Conflict Fix-It Guide is that it doesn’t just explain why conflict skills matter—it gives you repeatable ways to practice them. Clear, approachable, and packed with tools you’ll actually use.”
— Lisette Sutherland,
Remote Work Leader, Author of Work Together Anywhere,
The Hague, Netherlands
__________________________
“A grab-and-go system: Map → Talk → Resolve. Humane, pragmatic, the kind of fieldcraft managers actually use.”
— Sam Imperati, Mediator
Conflict at work or in life drains time, energy, and trust. Left unmanaged, it costs respect, productivity, and relationships.
This book gives you:
Tools to calm heated conversations
Step-by-step templates for resolving disputes
Strategies for turning opponents into partners
👉 Practical, clear, and repeatable methods you can use immediately.
📘See what’s inside the book → Click Here for the Table of Contents of Contents
Clear, field-tested tools you can use right away to nudge things forward.
This isn’t theory.
The Conflict Fix-It Guide gives you three cornerstone frameworks:
Conflict Mapping 🗺️ quickly see the real issues beneath the surface
Conversation Strategy 🗣️ plan and guide tough discussions
Collaborative Resolution 🤝 move people from stuck to solution
Plus: Quick Start guides, worksheets, and field-ready checklists.
Leaders
Managing teams under pressure
Mediators & Facilitators
Guiding tough conversations
Professionals
Handling workplace disputes
Everyday People
Building stronger relationships
Real-World Impact
“Hey Mike—just wanted to say I used your reframing tool during a tense staff meeting to shift the talk from ‘who’s right’ to ‘what can we do.’ It totally changed the conversation. And people actually thanked me afterward.”
—Environmental Program Supervisor, U.S. Federal Agency
In short: Lead not by title, but by impact!
Michael Fraidenburg, Mediator, Facilitator, Author
I help you manage conflict so it does not manage you.
In today's complex world, I believe real change requires cooperation—and that the people who know how to foster cooperation despite conflict are the ones who move things forward.
Mike Fraidenburg is a mediator, facilitator, and trainer with decades of experience helping organizations turn conflict into collaboration. He has trained thousands of professionals in conflict resolution and co-authored The Art of Mediation.
What sets Mike apart is his ability to make tough conversations feel manageable. Colleagues describe his style as calm, approachable, and practical — qualities reflected throughout the Conflict Fix-It Guide.
“The Quick Start guides alone are worth it. When conflict comes to a head, this book gives leaders the process they need to uncover consensus.” — JLMerchant, Business Leader
“Fraidenburg’s three cornerstone tools make this guide a must-have. Constructive conflict becomes not only possible, but productive.” — Ethan J. Mings, Ontario, Canada
“This book teaches tools to understand what really matters in conflicts… direct, organized, and easy to understand.” — CodyZeno
See more reader reviews → Click Here
Want Sneak Peek Before You Buy?
Get a free sneak peek at four practical tools directly from the book that you can put to work today.
Diagnosis — a worksheet to uncover the ‘why’ behind complaints, so you can craft solutions that fit.”
The Good Enough Principle — how to keep the search for perfection from stopping progress when good enough will get things done.
Reframing — how to shift blame‑laden talk into future‑focused problem‑solving.
Field Guide — a two-page, grab‑and‑go conflict resolution guide to take with you into your next difficult conversations.
Get the Sneak Peek Mini Toolkit - Click Here
“As a mediator of 20+ years, I found The Conflict Fix-It Guide refreshing. Each section feels like a mini-workshop—insightful, practical, and immediately usable.”
— Michael C. Howard, Workplace Mediator & Negotiator
📧 Email: fraidenburg@outlook.com
📅 Schedule a Zoom Call: Book a Zoom Meeting
📞 Phone: (360) 867‑1140 USA